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Airport

Meet & Assist

We know that your journey starts long before you board the plane. Our Meet & Assist service lets you navigate through our worldwide airports quickly and smoothly, getting your trip off to an even better start. You’ll be welcomed by a dedicated host who will help you with everything from baggage to boarding.

What is a Meet & Assist service?

Our airport Meet & Assist service will give you total peace of mind before you fly or when you land – or even when you’re in transit. Use our dedicated check-in counters and fast-track through the airport before we show you to one of our lounges. We can even arrange a premium car to take you from the terminal to your plane. Unfamiliar with the local language or a first-time flyer? Let us help. Meet & Assist is also stress-free way to travel if you’re flying with children

How to book

Simply select the Meet & Assist package that suits you best and book online at least 48 hours before your flight. Fly regularly? You can also purchase an annual Meet & Assist pass. Book now >

Choose a package

Arrivals

Sandwich

The Perfect Sandwich, A Real NYC Classic

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Steak

Let Me Tell You About This Steak

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Cherries

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What else?

Pasta and Wine

Once Again, Robust Wine and Vegetable Pasta

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Departure

Sandwich

The Perfect Sandwich, A Real NYC Classic

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Steak

Let Me Tell You About This Steak

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Cherries

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What else?

Pasta and Wine

Once Again, Robust Wine and Vegetable Pasta

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Transit

Sandwich

The Perfect Sandwich, A Real NYC Classic

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Steak

Let Me Tell You About This Steak

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Cherries

Cherries, interrupted

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What else?

Pasta and Wine

Once Again, Robust Wine and Vegetable Pasta

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Questions about Meet & Assist?

Where is the Etihad Meet & Assist service available?

Our Meet & Assist service is available around the world. Tell us where you are flying from and to, and we’ll let you know if the service is available.

Let’s go > 

How do I book?

You can book our Meet & Assist service quickly and easily online. Please book at least 48 hours before your flight.

Book now > 

Can I book Meet & Assist for other people?

Yes, the service is available for yourself or your guests, as long as they are travelling with Etihad Airways.

Book now > 

Can children use the Meet & Assist service for free?

Children under the age of 5 can use the service for free. Children 5 years or older will be charged depending on the package that you select.

Book now > 

What happens if my flight is cancelled or delayed?

If your flight has been cancelled or is delayed, please just let us know. You’ll find all of the information you need on your confirmation email.

Get in touch >